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FAQ

Here you will get the answer to all the questions you have!

Application and removal:

Here are the main steps for applying false nails with Gel Pads:

  • Select the appropriate capsules for each finger.
  • Lightly buff the natural nail using the mini-file included in the kit.
  • Degrease the natural nail using a cotton pad soaked in alcohol or our Nail Prep.
  • Gently take the Gel Pad by the tab side and place it on the natural nail, 1mm away from the cuticles.
  • Rub the Gel Pad with the warmth of your finger to activate the adhesive, then remove the protective film.
  • Place the capsule slightly under the cuticles and press it firmly from bottom to top.
  • Firmly massage the capsule for 10 seconds.

Removal can be done at any time using the flat side of the small stick included in the kit.

The pointed end of the stick can then be used to remove the Gel Pads from the capsule or your nails.

The removal process is simple, quick, and painless.

Here are the main steps for applying false nails with Liquid Glue:

  • Select the appropriate capsules for each finger.
  • Lightly buff the natural nail using the mini-file included in the kit.
  • Degrease the natural nail using a cotton pad soaked in alcohol or our Nail Prep.
  • Apply a generous layer of glue to both your natural nail and the capsule.
  • Place the capsule slightly under the cuticles and press it firmly from bottom to top.
  • Hold the capsule firmly in place for 30 seconds.

Removal can be done at any time using the flat side of the small stick included in the kit.

To make the process easier, it is recommended to soak your fingers for 10 minutes in a mixture of warm water, oil, and soap.

The Gel Pads included in each false nail kit are designed for applications lasting an average of 5-7 days.

According to our users, the hold can vary from one day to 2-3 weeks, but we recommend not keeping them on for more than 3 weeks to avoid water infiltration.

You don't have to wait for them to come off on their own; you can remove your false nails at any time using the stick included in the kit.

For extended wear (1-3 weeks), we recommend using our liquid glue.

Here are our tips to improve the hold of your nails:

  1. One of the most important steps for lasting wear is to thoroughly wash your hands with soap and degrease your nails with 70º alcohol (or higher). The cotton pad should be fully soaked (don't just add a few drops). This will dry out your natural nail and help the gel pad stick (and prevent it from coming off with the tab).
  2. You should also rub the gel pad well to warm it up, as this helps both with removing the tab and activating the adhesive. If you have trouble removing it, gently scratch the end to separate it from the gel pad so it doesn’t come off when you pull it.
  3. Another crucial step is to press the nail capsule firmly from bottom to top to avoid air bubbles, which are the main cause of premature lifting. Then, press firmly and massage for 10 seconds.
  4. Avoid contact with water during the first few hours after application (ideally, apply them just before going to bed).
  5. The curvature of the capsules might be too high for your nails. If you have flat nails, the solution is to layer two gel pads to fill the volume difference and ensure the capsule sticks well. Next time, opt for our nails specially designed for flat nails.
  6. Be careful not to push or apply too much pressure, especially during the first 48 hours, when the gel pad hasn't fully adhered to the surface.

If you're still having trouble getting them to stay on for more than 3 days with the gel pads, you can try our liquid glue instead.

Using False Nails:

WITH GEL PADS: After each removal, simply use the pointed end of your wooden stick to clear away any Gel Pad residues, making the capsules like new again.

WITH LIQUID GLUE: After each removal, sand down any dried glue residues using your mini-file (which you can cut lengthwise). Then, wipe down any remaining marks with a cotton pad soaked in nail polish remover. For the capsules to be reused, they must feel smooth to the touch.

Thoroughly clean the capsules with soap and then dry them.

Finally, store them back in their box to keep them from getting lost.

If you have used all the Gel Pads included in your false nail kit (sufficient for 2 applications), you can purchase Gel Pad refills sold separately.

Yes! The application is resistant to both cold and hot water. Therefore, you can wash your hands, shower, bathe, do the dishes, etc., without any issues.

However, it is recommended to wait a few hours after each application before establishing first contact with water. After that, you can spend entire days at the pool without worry!

  • Degrease the natural nail using a cotton pad soaked in alcohol or our Nail Prep.
  • Apply a generous layer of glue to your natural nail and the capsule.
  • Place the capsule slightly under the cuticles and press firmly from bottom to top.
  • Hold the capsule firmly in place for 30 seconds.

Every woman is unique, and so are her nails! That's why we provide 12 sizes of nail caps (depending on the shape) in each kit, ranging from very narrow to very wide.

When you receive your package, you can test the caps on your fingers without gluing them to ensure you find the right size for each finger. If this is not the case, you can return your order for a refund.

98% of our customers find the exact right size for each of their fingers!

Absolutely! Our false nails are perfectly suited for bitten and even severely bitten nails.

However, to ensure optimal hold, we recommend choosing extra-short or extra-extra-short models.

No! However, be careful not to buff your nail plate too harshly or for too long during nail preparation.

You should only lightly etch the nail without pressing down, as over time, excessive pressure could thin and weaken your nail.

Yes! In fact, we provide a nail file in each kit for this purpose.

After filing, simply scrape off any small material residues to make the capsule completely clean.

Yes! You won't feel them at all.

Of course, if it's your first time wearing long false nails, it may take a few days to get used to the length (but you'll adjust quickly!).

Our capsules are made with durable materials designed to last. However, they must be handled with care to avoid situations or exposure to products or actions that could damage them or accelerate erosion, including:

  • Exposure to chemicals such as acetone, acidic or alkaline products, or any other corrosive solvents or creams (e.g., use neutral pH soaps and wear gloves for cleaning or dishwashing).
  • Physical scratches from sharp or abrasive objects (keys, rocky surfaces, dishwashing sponges, exfoliating gloves, etc.).
  • If your profession (such as hairdressing, cleaning, horse riding, etc.) makes it impossible to avoid these situations, we recommend opting for solid colour models and avoiding mirror effect, matte, French, or 3D effect models, which are more susceptible to damage.

To avoid damaging the capsule during removal:

  • Use the flat side of the stick and gently slide it under one side of the capsule, as close as possible to the top of the nail (not towards the thinner and more fragile bottom).
  • Do the same on the other side and repeat the maneuver until the capsule completely detaches.
  • Never touch the bottom of the capsule with the stick.
  • Never leverage the stick.
  • Never attempt to remove the capsule with your fingers by pulling.

The square capsules have two ends:

The harder, squarer side should be placed at the top of the nail. It has a number engraved on the back indicating the size of the capsule.


The rounder, thinner side should be placed towards the cuticles. It is more flexible to provide comfort and to fit the curvature of each nail. It is essential to apply them in the correct orientation, as placing the thin end at the top of your nail could cause damage.

Here are some tips to help you remove the Gel Pad from its plastic backing:

  • Wash your nails before application.
  • Rub the Gel Pad well before peeling it off the large plastic base.
  • Polish and dry your natural nails with a cotton pad generously soaked in alcohol.
  • Let the alcohol dry for about 20 seconds.
  • Avoid touching the Gel Pad with your fingers.
  • Rub the Gel Pad against your nail again before removing the tab.
  • If the Gel Pad extends beyond the edge, gently scrape it with your nail to detach it from the tab.

Normally, you shouldn't feel the false nails, and certainly not experience discomfort or pain. If this is the case, here are the potential reasons and solutions:

Case 1: The Gel Pads are applied too far from the cuticles, causing the bottom edge of the capsule to move. The capsule should be pressed against the nail. To achieve this, place the Gel Pad neither too close to the cuticles nor too far away; the ideal distance is 1mm.

Case 2: The cuticles weren't pushed back enough, and the capsule wasn't placed under the cuticles, leaving the capsule resting on top and causing friction. Be sure to push your cuticles back and position the capsule slightly beneath them for a natural look and optimal comfort.

Case 3: The capsule used is too wide, preventing the bottom edge of the capsule from staying under the cuticles, leading to the "sliding" of the capsule, which can rub against the cuticles if pressure is applied vertically.

Case 4: You are applying too much vertical pressure (e.g., inserting your finger into a mandarin peel to peel it). The Gel Pad capsule is not 100% stable and may shift slightly towards the cuticles if pressed too hard, which can irritate them.

Normally, you shouldn't feel the false nails, and certainly not experience discomfort or pain. If this is the case, here are the potential reasons and solutions:

Case 1: Your natural nails are very flat, which creates a curvature difference between your nails and the capsule, causing compression when the capsule is applied. In this case, you should layer two Gel Pads on your nails before applying the capsule to add volume and reduce the compression. This usually works very well, and you should no longer feel any discomfort. For your next orders, opt for our models designed for flat nails.

Case 2: You used a capsule that was too narrow, which causes the same phenomenon as described above, as narrower capsules are more curved. You will need to choose a wider capsule for your next applications.

Product Questions:

There are so many benefits, it's hard to make a comprehensive list! Here are the key advantages of reusable false nails, or press-on nails:

  • Cost-effective and eco-friendly: High-quality press-on nails are reusable multiple times.
  • Salon-quality finish for a fraction of the price. No more spending large amounts at the salon every month!
  • Adapted to your lifestyle: You can wear them for a night out or up to two weeks—it’s up to you!
  • Instantly change your look: Match your nails to your mood or outfits whenever you like.
  • Quick and easy: The application takes just 10 minutes, as does removal.
  • Health-conscious: The application does not damage your natural nails.

4o mini

Reusable false nails, or press-on nails, offer great flexibility in use. You can decide when to wear them and when to remove them, meaning there’s no long-term commitment. This is particularly useful if you can’t—or don’t want to—wear false nails all the time, or if you simply enjoy changing your style.

They also have the advantage of not damaging your natural nails, unlike some gel or acrylic applications.

Additionally, the inconvenience of regrowth (such as an unattractive appearance or hair getting caught) is avoided with press-on nails, as you can remove and reapply them closer to the cuticles when needed!

Opul Nails London incorporates several unique innovations to offer you high-quality, durable products with a professional and elegant finish.

While most press-on nails are made from plastic, thin, and difficult to reuse, our press-on nails are crafted from soft-gel. This combination provides strength and flexibility, perfectly shaping to each nail for optimal comfort.

Carefully designed to create a seamless look, they guarantee a natural result at the cuticles and along the nail profile.

The colours are protected by a double layer of ultra-glossy UV gel, ensuring a flawless finish.

Opul Nails London Gel Pads are also exclusive, providing the most effective hold on the market.

Finally, we release a new collection every month, ensuring you stay on trend with modern manicures!

For every box purchased, you will receive:

  • Between 30 and 32 capsules in various sizes (depending on the shape)
  • Gel pads to complete 2 applications

No worries! It’s usually not necessary to buy a whole new set, as replacement capsules are included in every kit. Simply use the next size up and gently file the sides if needed to adjust it.

Delivery and orders

As soon as we receive your order, we swiftly prepare it and hand it over to the carrier.

You will receive a confirmation email with a tracking link.

Delivery times are 8 to 10 days.

Once your package has been shipped, you will receive an email containing your tracking number. You will then be able to track your package directly on the tracking sites of our local delivery partners (Evri, Royal Mail or other).

Alternatively, you can also use our Track My Order page.

Please note that during the first days after shipping, your tracking may not be recognized or not update directly.

Do not panic ! If your package has not yet been shipped, we can modify your order. All you need to do is send the desired modification to our customer service by email at contact@opulnails.com, specifying your order number or your full name.

If you would like to add items, we will send you a payment link to settle the difference.

If your package has already been shipped, unfortunately we will no longer be able to make any changes.

Do not panic ! If your package has not yet been shipped, we can change your address. All you have to do is send the correct address to our customer service by email to contact@opulnails.com, specifying your order number or your full name.

If your package has already been shipped, unfortunately we will no longer be able to make changes and you will need to contact your local post office directly.

NB: This offer is only available at certain times of the year (if indicated on the home page and site banner).

To use it, simply add your 3 favorite kits to your basket and the cheapest of them will automatically go to 0 euros.

This offer is applicable to all our false nail models.